The role of the third-party administrator (TPA) has evolved beyond basic claims processing, billing, and employee benefits management. TPAs are taking on more of a strategic role by using advanced data and analytics solutions to uncover areas for improvement and growth on behalf of their end clients. Data-driven TPAs are able to provide more superior services by using data analytics to provide their clients with insights and information to help them improve their ability to prioritize the areas of greatest need and opportunity.
In order for a TPA to become more data-driven and scale their analytics capabilities, they need a data and analytics strategy designed to create value for their clients. A TPA data and analytics strategy can improve the way they operate internally as well as expand the offerings they can provide to their clients. This data strategy will serve as the blueprint to build out the data and analytics infrastructure for the TPA.
As a modern data consulting partner specializing in TPA data and analytics, Aptitive can implement a modern analytics solution that will automate internal and external reporting and help to measure, track, and uncover insights on: